The Exit Interview

What is an exit interview?

Companies carry out exit interviews to obtain insightful feedback from departing employees. While not all businesses adopt this practice, those that do benefit from a deeper understanding of the employee experience within the company.

What should one expect in the exit interview?

The most commonly asked questions in exit interviews are:

• Reasons for leaving the company.
• Motivations for seeking another position.
• Factors aiding or impeding job performance.
• Suggestions for improving new employee onboarding.
• Opinions on former colleagues and managers.
• Perceptions of appreciation from team/managers.
• Highlights of the position.
• Challenges faced in the position.

The Benefits of the Exit Interview

Exit interviews offer insights into the work environment and employee satisfaction, helping pinpoint areas for improvement. They can reduce turnover by identifying reasons for departure, informing better recruitment strategies, and highlighting potential legal or ethical concerns. Feedback can also guide management training, clarify job expectations, and assess employee development programs. Ultimately, these interviews can save costs, protect the company’s reputation, and ensure departing employees leave positively, potentially becoming future brand ambassadors.