Senior Relationship Manager

Do you have experience in banking and managerial roles, and are you looking for a fresh start? If your answer is yes, then we would like to hear from you!

GCS Malta is looking for a Senior Relationship Manager to work with one of Malta’s leading fintech companies.

Your Responsibilities

• Resolving queries from Premium and Platinum customers.
• Building and maintaining B2B and B2C client relationships.
• Providing after
• sales service and identifying product improvement opportunities.
• Managing customer onboarding and review processes.
• Developing and executing retention and communication plans.
• Conducting tasks related to new product launches and system updates.
• Analyzing customer spending to identify upselling and cross
• selling opportunities.
• Training and managing new Relationship Managers.

Required Skills

Ideally, have a good understanding of financial services, product solutions and the regulatory environment, is required within this role.

Qualifications and Experience

The ideal candidate must be in possession of a minimum 4 GCE O' Level pass or equivalent a University Degree in a relevant field such as economics, finance or law would be a plus, whilst currently working at a bank, an external asset manager, or a multi-family office, with proven experience in growing a client base is considered an asset.

What are you waiting for? Apply now!