Technical Support Engineer
Information Technology
Permanent
Job Description
Do you have previous working experience within the field, and are looking for a new opportunity?
If your answer is yes, continue reading the below!
GCS Malta is looking for a Technical Support Engineer to join an international high-tech company.
The ideal candidate should possess a higher-level qualification in IT or a related field, along with at least 3 years of proven experience in supporting, maintaining, and operating Windows enterprise environments. Candidates without a relevant degree may still be considered if they have an additional 5 years of relevant experience.
Requirements include experience in data centre operations, Hyper-V, network configuration (VLANs, routing), change management, and external IT support. Familiarity with ISO27001, EIDAS, ICAO, and PKI systems (preferably Microsoft CAs) is preferred.
What are you waiting for?
If your answer is yes, continue reading the below!
GCS Malta is looking for a Technical Support Engineer to join an international high-tech company.
Responsibilities
- Leading system support and improvements (Windows Servers, PKI, SCCM, Cisco)
- Managing incidents and providing Level 3 technical support
- Coordinating with internal teams and vendors for issue resolution
- Operating PKI systems per ICAO/eIDAS compliance
- Overseeing deployments and enforcing change management practices
- Monitoring performance and enhancing efficiency through automation
- Maintaining disaster recovery plans and technical documentation
- Ensuring IT compliance and coaching junior staff
- Communicating updates and supporting stakeholder decisions
The ideal candidate should possess a higher-level qualification in IT or a related field, along with at least 3 years of proven experience in supporting, maintaining, and operating Windows enterprise environments. Candidates without a relevant degree may still be considered if they have an additional 5 years of relevant experience.
Requirements include experience in data centre operations, Hyper-V, network configuration (VLANs, routing), change management, and external IT support. Familiarity with ISO27001, EIDAS, ICAO, and PKI systems (preferably Microsoft CAs) is preferred.
What are you waiting for?