Junior Executive Clerk
Customer Service
Permanent
Floriana, Malta
Job Description
Are you passionate about customer service and seeking growth?
If the answer is yes, this might be the opportunity you have been waiting for.
GCS Malta is looking for a Junior Executive Clerk to work with one of Malta’s leading insurance group of companies.
The ideal candidate must have basic understanding of insurance policies, claims, and procedures.
This role requires strong organizational, communication and problem-solving skills, with the ability to work both independently and as part of a team. High attention to detail is essential.
What are you waiting for?
If the answer is yes, this might be the opportunity you have been waiting for.
GCS Malta is looking for a Junior Executive Clerk to work with one of Malta’s leading insurance group of companies.
Responsibilities
- Assisting in responding to customer inquiries via phone, email, and chat
- Maintaining and updating customer records in the CRM system
- Preparing and managing customer-related documents, reports, and correspondence
- Liaising with internal departments to resolve customer issues and improve service delivery
- Supporting collection and analysis of customer feedback for improvement opportunities
- Performing general administrative tasks such as filing, scanning, and organizing documents
- Contributing to customer experience initiatives and projects
The ideal candidate must have basic understanding of insurance policies, claims, and procedures.
This role requires strong organizational, communication and problem-solving skills, with the ability to work both independently and as part of a team. High attention to detail is essential.
What are you waiting for?