IT Applications Support Administrator

Information Technology
Permanent

Job Description

Do you have prior experience in an IT Applications 2nd Line Support role?

Keep on reading if you’re interested!

GCS Malta is looking for an IT Applications Support Administrator to join one of Malta’s leading investment companies.
 

Responsibilities

  • Providing 2nd-line support for enterprise and operational applications across PG Group’s business units
  • Assisting with system updates, testing, troubleshooting, and improvements
  • Documenting fixes, escalating functional issues, and liaising with vendors
  • Supporting system rollouts and contributing to process enhancements
  • Training users, creating guides, and improving adoption of business tools
  • Collaborating with IT and business stakeholders on planned changes
  • Gaining exposure to multi-sector systems including retail POS, logistics, and hospitality technologies


Applicants should have at least 2 years of experience in an IT applications 2nd-line support role, with exposure to POS, ERP, or retail software. Experience with MSSQL or other SQL databases is considered a strong asset.

This role requires strong communication and problem-solving skills. 


Interested in discussing further?
Share this job