Relationship Manager - Mandarin Speaking

Do you have experience in account management within investments, insurance, private bank or wealth management?

If so, we may have the perfect opportunity waiting for you!

GCS Malta is seeking to recruit a Mandarin Speaking Relationship Manager to join a leading consultancy firm.

 

Responsibilities

• Managing key client relationships through regular contact and visits.
• Acting as the primary client contact and advocate, escalating issues and requests as needed.
• Building and executing a client-focused relationship framework, including scheduled status calls and application reviews.
• Maintaining customer satisfaction through account planning, proactive communication, and issue resolution.
• Identifying and leveraging cross-selling opportunities to align firm offerings with client needs.
• Coordinating internal resources to support clients in meeting application requirements.

 

The ideal candidate should hold an undergraduate degree in Business, Economics, Marketing, or a related field, with a master’s or advanced degree considered an advantage. A minimum of three years’ experience in account management within investments, insurance, private banking, or wealth management is highly desirable.

This role requires a demonstrated ability to build and maintain multi-level client relationships, with a strong aptitude for identifying cross-selling opportunities for H&P’s services. The candidate must interact with clients and associates accurately and with a professional, courteous demeanour.

One must be self-motivated, ability to work unsupervised as well as being able to work as part of a team in a fast-paced environment. High level of the English and Mandarin language is essential.

 

Interested in discussing it further?