IT Support Officer
Information Technology
Permanent
St. Julian's, Malta
Job Description
Proven experience as an IT Support Officer and want a fresh start?
If this is the case, read the below!
GCS Malta is seeking to recruit an IT Support Officer to join one of Malta’s.
The chosen candidate must have a Diploma in Information Technology, whilst at least 2 years’ experience in an IT Support function is considered an asset.
One must have strong experience working in a Windows-based environment, a solid understanding of core networking concepts including TCP/IP, VLANs, DNS, DHCP, routing, switching, and Wi-Fi, and the ability to troubleshoot issues methodically while communicating solutions clearly to non-technical users.
What are you waiting for?
If this is the case, read the below!
GCS Malta is seeking to recruit an IT Support Officer to join one of Malta’s.
Responsibilities
- Maintaining and supporting IT systems, networks, and infrastructure
- Diagnosing and resolving hardware, software, network, and endpoint issues
- Managing system backups and ensuring data integrity
- Implementing and enforcing IT security measures, including antivirus, patching, and access controls
- Providing first- and second-line technical support and escalating issues when required
- Administering user accounts, permissions, and system access
- Performing routine system maintenance, updates, and security patches
- Tracking and managing IT assets, software, and license compliance
- Supporting IT projects such as upgrades, migrations, and new system deployments
- Coordinating with external vendors and service providers
- Preparing and maintaining IT documentation, procedures, and system records
The chosen candidate must have a Diploma in Information Technology, whilst at least 2 years’ experience in an IT Support function is considered an asset.
One must have strong experience working in a Windows-based environment, a solid understanding of core networking concepts including TCP/IP, VLANs, DNS, DHCP, routing, switching, and Wi-Fi, and the ability to troubleshoot issues methodically while communicating solutions clearly to non-technical users.
What are you waiting for?