Key Account Holder

Do you have previous working experience in a similar role and seeking a new challenge?

If this is the case, read the below. 

GCS Malta is looking for a Key Account Holder to work with a leading contracting company in Malta. The chosen candidate will report directly to the Department Manager. 
 

Responsibilities

• Managing customer communication, answering questions, and resolving issues quickly to keep customers satisfied. 
• Following up with clients to ensure good service and collect feedback. 
• Preparing invoices, receipts, payments, and sending payment reminders using SFM. 
• Working with finance and accounts teams on daily tasks, payments, and account statements. 
• Setting up and updating client accounts and job contracts in SFM. 
• Keeping sales, installation, and job records updated, including Excel job lists and contract numbers. 
• Ensuring accurate data entry and record keeping across all systems. 
• Monitoring stock levels and making sure staff have uniforms and safety equipment. 
• Supporting communication between sales, clients, and accounts teams as a Key Account Holder. 
• Organizing training sessions and attending workshops to improve skills and stay updated with industry trends. 

Previous experience in a similar role would be considered an asset.

Strong communication, teamwork, organizational, and problem-solving skills, combined with a proactive and analytical mindset are essential.

Interested in knowing more?