Operations Manager

Do you have experience in sales management and are looking for a new opportunity?

If so, we’d love to hear from you.

GCS Malta is currently seeking to recruit a Operations Manager for a local real estate agency. The selected candidate will report directly to the Managing Director and play a key role in supporting daily operations and business coordination.
 

Responsibilities

• Managing third-party commission approvals prior to sales and lettings. 
• Monitoring high-value property listings and maintaining marketing standards. 
• Tracking competitor listings and reporting market activity to consultants and branches. 
• Overseeing branch KPIs including revenue, listings, sole agencies, and buyer registrations. 
• Identifying consultant performance gaps and escalating operational concerns to management. 
• Administering referral policies and commission split arrangements. 
• Ensuring compliance with sole agency procedures and operational policies. 
• Preparing weekly and monthly operational and revenue performance reports. 
• Producing analytical reports, rankings, and sales trend analysis. 
• Supporting recruitment, onboarding, and interview coordination with HR and management. 
• Monitoring failed transactions and reviewing sales and letting documentation. 
• Coordinating networking events, training sessions, and corporate events. 
• Managing branch maintenance, refurbishments, and contractor coordination. 
• Assisting with annual reporting, conference logistics, and award preparations. 

The ideal candidate will have a minimum of 5 years’ experience in sales management or a similar leadership role. Previous experience within the property sector, sales operations, or business support environments will be considered an asset.

This role requires a highly organized and analytical individual with strong communication skills, a proactive mindset, and a commercially driven approach.

Are you interested in this role?