Surgical Bookings Officer

Do you enjoy working with people and have a passion for customer service?

If so, keep reading!

GCS Malta is looking for a Surgical Booking’s Officer to join one of Malta’s leading Hospitals.
 

Responsibilities

• Issuing and following up on client quotations 
• Booking theatre cases based on availability 
• Coordinating with theatre staff, wards, and medical teams 
• Communicating with patients on admissions, timings, and payments 
• Entering and maintaining data in the Hospital Information System (HIS) 
• Preparing theatre lists and updating utilisation records 
• Issuing accurate patient bills 
• Verifying and maintaining patient documentation 
• Following up with insurance companies for payment approvals 
• Preparing correspondence, reports, and administrative documents 
• Printing patient schedules, labels, and admission forms 
• Ensuring all billing documentation is complete 
• Reminding medical staff of scheduled procedures 
• Adhering to company policies and training requirements 
• Reporting issues and supporting general departmental tasks 

The ideal candidate should demonstrate a strong commitment to delivering excellent customer service to both internal and external stakeholders, along with a focus on continuous quality improvement.

Strong multitasking, communication and organizational skills are essential along with the ability to work under pressure and have a keen eye for detail. 

Fluency in both written and spoken English and Maltase is required. 

What are you waiting for?