Customer Service Executive

Administration
€25,000
Permanent
Zejtun, Malta

Job Description

Do you have previous customer service experience or a similar background and are looking for your next opportunity?

If you are, continue reading the below!

GCS Malta is looking for a Customer Service Executive to work with one of Malta’s leading printing companies.
 

Responsibilities

  • Preparing and coordinating order estimates and specifications.
  • Reviewing orders and resolving issues before production.
  • Managing customer communication, queries and updates.
  • Monitoring orders through production, dispatch and delivery.
  • Coordinating with Production, Operations and Procurement.
  • Maintaining accurate order records and following up on active orders.
  • Supporting internal coordination and process improvements.

The ideal candidate will have previous experience in customer service, order management, sales administration, or a similar customer-focused role.

This role requires excellent organisational and communication skills, strong attention to detail, and a reliable, confident approach when working with both clients and colleagues.

Proficiency in Microsoft Office Suite and CRM systems is essential.

What are you waiting for?
Share this job