Technical IT Support Specialist - Tier 1
Information Technology
Permanent
Birkirkara , Malta
Job Description
Looking for your next opportunity in the IT sector?
If your answer is yes, then we are waiting for you!
GCS Malta is seeking a Technical IT Support Specialist – Tier 1 to join a leading IT services provider in Malta.
A background in IT studies or relevant certifications, together with previous experience in IT support, would be considered an asset.
Applicants should possess basic technical knowledge of PCs, Windows, and common software applications, with a problem-solving mindset, strong attention to detail, eagerness to learn, and the ability to seek guidance when required.
Fluency in both Maltese and English is essential, together with a valid driving licence.
Want to know more?
If your answer is yes, then we are waiting for you!
GCS Malta is seeking a Technical IT Support Specialist – Tier 1 to join a leading IT services provider in Malta.
Responsibilities
- Managing service desk requests and user updates.
- Resolving first-line IT and Microsoft 365 issues.
- Configuring and deploying computers and peripherals.
- Supporting user onboarding and access requests.
- Providing remote and on-site technical support.
- Identifying and escalating technical and security issues.
- Documenting solutions and maintaining support records.
- Participating in technical training and knowledge sharing.
A background in IT studies or relevant certifications, together with previous experience in IT support, would be considered an asset.
Applicants should possess basic technical knowledge of PCs, Windows, and common software applications, with a problem-solving mindset, strong attention to detail, eagerness to learn, and the ability to seek guidance when required.
Fluency in both Maltese and English is essential, together with a valid driving licence.
Want to know more?