Technology & Data Enablement Associate

Do you hold a Diploma or equivalent qualification in an ICT-related field and are looking for a fresh start?

If so, keep on reading!

GCS Malta is seeking an Associate - Technology & Data Enablement to join one of Malta’s leading financial companies.
 

Responsibilities

• Assisting internal users with day-to-day technical issues and IT-related queries.
• Recording, monitoring and following up on support requests submitted through the Service Desk.
• Diagnosing technical problems and implementing appropriate solutions.
• Overseeing the administration and maintenance of IT systems.
• Ensuring regular backups are monitored and carrying out data recovery procedures when necessary.
• Identifying potential security vulnerabilities across IT assets and applying relevant patches and system updates.
• Setting up and configuring laptops, including installing the necessary company software and applications.
• Delivering general IT assistance and supporting other ICT-related tasks as required.

The ideal candidate should possess a Diploma or an equivalent qualification in an ICT-related field.

This role requires excellent customer service and organisational skills, strong logical thinking and problem-solving abilities, together with the ability to collaborate effectively within a team.

Proficiency in Microsoft Office applications and a sound understanding of Microsoft 365 are essential.

Does this challenge excite you?